Returns & Exchanges
We want you to be fully satisfied with your Phiten purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. Please ensure all tags and packaging are intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original shipping box or a similar protective mailer, including a copy of your packing slip inside.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing